There is no better time to join our really good driving team at trentbarton...

That's the advice of Les Hart, a bus driver with over a year of experience who brings valuable insights from his training.

With a passion for driving and a background in running his own driving school, Les made an exciting career move by joining trentbarton.

His previous experience helped him excel in the training academy, particularly in the theory-based aspects of the programme.

Les said: "Providing exceptional customer service is an ongoing commitment that requires continuous training.

"This is why trentbarton's comprehensive training programme lasts approximately four to six weeks and is led by experienced in-house instructors.

"It really prepares new drivers for their PCV license while covering safe driving practices, customer service excellence, route navigation, and ticket machine operation."

Professionalism, composure, and adaptability

Les currently drives the my15 route, connecting Ilkeston to East Midlands Airport - a busy service running 24/7.

While many people overlook customer interaction in bus driving, it plays a key role.

Les said: "Bus drivers frequently meet passengers who share personal frustrations or concerns about the service, making professionalism and composure essential.

"It's important to stay open-minded on the road. Delays happen due to unexpected events, so adaptability is key."

Great benefits and opportunities for growth

trentbarton offers a wealth of opportunities for career growth, with rewards for top performers.

Les concluded: "trentbarton offers some great perks, like a pension, retail discounts, health club and gym memberships, and 24-hour wellbeing and health support.

"But one of the job's biggest benefits is the really strong sense of community among colleagues, regardless of whether you work day or night shifts.

"I highly recommend a career as a bus driver."