Our really good money back guarantee

A really good ride, or your money back

Our on-the-spot, no-quibble money back guarantee is unique in the public transport world, and we stand by it as we believe in offering a really good ride, every time, to all of our customers.

No forms, no emails, no calls - just let our driver know – and they’ll be happy give you your money back on the spot. 

Simple

You can read the story behind the introduction to our money back guarantee on the trentbarton play blog.